If a lone worker activates the wearable panic button or misses a check-out, an alert is sent. But who receives the call? With SolusGuard, you can choose to direct alerts to the person or team who can best respond and get your worker help fast.
Set up a list of contacts to receive alerts first when an employee is in danger. The contact list can include supervisors, co-workers a security team – whoever is best prepared to take action. You can also set up an automatic back-up call to 911.
When self-monitoring isn’t feasible, employee emergency alerts can be routed to a professional monitoring team. These teams are trained and equipped to respond to emergency calls and will manage the alerts on your behalf.
If your organization already has a call center or security team but lacks reliable alert monitoring technology, SolusGuard’s real-time, cloud-based alert monitoring system can be configurable to your lone worker safety needs.
Customize your alert monitoring solution to best suit your organization’s unique needs.
Decide who receives emergency alerts when your lone worker needs help.
Choose how long to wait before the system places a backup call to 911.
Set the alert to silent or choose a different backup number.